Whether you are a VoIP reseller or your business uses Hosted VoIP services, there are plenty of risks that could come your way. To ensure that your organization runs smoothly in spite of the associated risks, you have to have a risk management strategy.
Basically, management of risk is the process of diagnosing dangers to a system, evaluating them, choosing the ones that pose a greater risk and coming up with a way of minimizing them. Many companies carry out risk management to figure out both the dangers that come from within the enterprises and from outside. You can conduct risk management for the enterprise collectively or you can do on isolated parts of the enterprise. All in all, it is advisable that you diagnose the dangers to the VoIP system and evaluate them before you actualize a proposition.
The general danger to an individual system for any VoIP reseller and end-users is pegged on a variety of determinants. They include the category of the danger and how many of those dangers there are. Another crucial factor to consider is the importance of the systems at risk to the company as well as the effect the risk poses. All in all, the vital thing to take into consideration is coming up with a way to handle the dangers.
To keep things running smoothly, both VoIP reseller vendors and end users must understand that there are potential dangers which if not dealt with could water down your business in the long run. The first thing that you must do before taking measures to protect your VoIP systems is to understand what potential dangers you may face. Here’s a quick breakdown of how you can get things done.
Every VoIP system is made up of physical parts and computer codes. If your systems were installed by a VoIP reseller partner, you will still have to secure the foundation of your network together with your desk phones. One major category of the dangers are those that target the tangible apparatus. Such dangers include the tangible components breaking down, calamities that may occur naturally, destruction by human beings and mismanagement. Companies often handle these dangers using other properties. You may also involve a VoIP systems policy to reduce the chances of being drastically affected by the potential dangers.
Another group of dangers that is becoming popular is civil dangers. Here, the assailant targets the people in the company. This happens because the people in the company as they are probably the company’s most susceptible aspect. The assailants can also use the knowledge about the company that they may get via social networking sites to incorrectly pretend that they are the authorized users. For instance, they may use spoofing emails to get you to give them confidential information and as a result tarnish the reputation of the VoIP reseller and its subscribers.
Furthermore, VoIP systems may also be exposed to dangers that the technology may not be familiar with. For example, it would be facile to listen in on a VoIP call than on a PTSN call. The assailants may also gain access to particular details of the messages being exchanged or they may pretend to be the rightful users so that they can gain hold of very important networks. Just like other IP enabled applications, assailants may barrage the VoIP system, hence the authentic users may not be able to access the organization’s holdings. As a VoiP reseller, you must be aware of such a risk as it’s among the most damaging if it happens to you.
The main aim of reducing the danger is not to kill it altogether but to control it at slightly rationale levels. The best thing about categorization of the risk factors is that you may more efficiently come up with policies to reduce the dangers collectively.
Dealing with civil dangers may be difficult since it involves people. Although there is a means by which these dangers may be reduced, it is advisable to avert the occurrence of the risks. Since reducing these dangers is a lengthy and expensive process that may involve teaching and guidance. Unfortunately many companies do not prefer to set aside funds for them until it’s too late.
When it comes to the dangers not known by the VoIP system, there are organizations which have invented exclusive means to counter the risks. You can buy DDoS security from these companies. You can encipher all your VoIP flux to prevent people from listening to your calls. While enciphering may cause the data transmission rate to be slowr the advantages outweigh the disadvantages. You should also ensure that the protection of your phone systems is refurbished from time to time to ensure it is secured.
The surest way to avert the dangers is to stay away from the internet which is obviously impractical for any company nowadays. Risk management is important in pegging out and reducing the dangers before they can interfere with the activities of the company. Now that you understand how to effectively manage risks to your VoIP system, you can also become a successful VoIP re-seller by joining our White Label VoIP Reseller Program.