PortaSwitch is a unified platform for the hosting of IP PBX services, conferencing, video and voice calls, presence service and unified messaging.
The converged service delivery platform of PortaSwitch is composed of the following elements:
It provides a control point with a high availability for the purposes of all communications in the network. In so doing it helps in:
With its high scalability, class four and five SoftSwitch delivers functionalities of call control and media processing. In call control, it supports; voice and video calls, full IP Centrex feature set, advanced call control, BLF/presence, SMS and instant messaging, fax-over-IP, dynamic call routing and live call authorization and charging. The media processing functionalities include; voice and video conferencing, IVR applications, call recording, call queues, auto-attendant and voicemail.
Effortless immediate configuration of over 50 different IP phones from a variety of vendors. The flexibility of the provisioning framework provides room for easy addition of new phone models.
(Third-party, optional) this allows the direct delivery of feature-rich communications to the web browser of your customer.
It is used in the configuration of service parameters, activation of customers, issuing invoices, setting up usage-based and recurring billing, troubleshooting and monitoring of performance. There is a live linkage of data between SoftSwitch and B/OSS, and thus, any changes that are made are effective immediately without the need of any extra configuration.
This therefore provides ample room for the implementation of a range of methods of generating revenue for instance; ‘a-la carte’ or all-inclusive’ selling of features (such as call recording), billing based on metered parameters (concurrent calls or number of extensions) and selling of minute bundles for monthly subscription.
This enables customers to carry out the bulk of IP Centrex configurations (for example, configuring auto-attendant or hunt-groups and adding extensions), make payments access invoices and CDRs, e.t.c.
An enterprise should be inspired to start using the IP Centrex service because of 3 crucial business drivers: